Features
Every Feature Solves a Problem
You Actually Have
We didn't build a generic HR platform and slap "events" on it. Every feature was designed from day one for the unique demands of event staffing operations — where schedules change hourly, staff are transient, and data integrity is revenue.
Core Platform
The Four Pillars
Four integrated systems that replace the patchwork of spreadsheets, group texts, and manual reconciliation that most agencies rely on today.
Zero-Download Check-Ins
The single biggest point of failure in event staffing is the check-in process. When field staff need to download an app, create an account, and remember a password, adoption plummets and check-ins fail. Popsicle eliminates every barrier: each staff assignment generates a unique, cryptographically secure URL token delivered via SMS. One tap to check in, one tap to check out. No app store, no login screen, no friction — just compliance.
SMS Automation
In event staffing, SMS is the only reliable communication channel. Staff don't check email during events, and push notifications require an installed app. Popsicle's SMS engine sends shift reminders, check-in links, checkout reminders, and post-event messages — all automated and all auditable. Smart bunching combines multiple shift details into a single message, reducing costs and avoiding notification fatigue.
Real-Time Monitoring
On event day, you need to know who's on-site, who's running late, and who hasn't shown up — in real time, not after the fact. Popsicle's live event dashboard gives you instant visibility into every assignment status. Filter by schedule, role, or check-in status. See headcount tallies at a glance.
Clean Data Exports
The endgame of every event is the invoice, and the invoice depends on accurate timesheet data. Popsicle calculates actual hours from verified check-in and check-out timestamps, applies rate overrides and expense adjustments, and produces pristine CSV exports ready for your accounting team.
Operational Infrastructure
Built for How Agencies Actually Work
Programs, events, schedules, shifts, and assignments — the hierarchical data model that mirrors how staffing agencies actually structure their operations.
Program Management
A won contract becomes a Program — the commercial foundation that defines headcounts, base rates, and travel policies. Every event, schedule, and shift traces back to this source of truth. Change a rate once, and it cascades everywhere it needs to.
Schedule & Shift Builder
Break events into Schedules (day-based) and Shifts (time-based) with role requirements, headcount targets, and time windows. Define exactly who needs to be where, when, and doing what.
Assignment Engine
Assign staff to shifts with full visibility into conflicts, availability, and coverage gaps. Each assignment automatically generates check-in tokens and triggers SMS notifications.
Multi-Tenant Architecture
Each agency operates in its own isolated tenant — your data is never commingled. Role-based access controls ensure each user sees exactly what they need. Agency-tier clients get white-label branding.
Geofence Verification
Check-in tokens are location-aware. Staff must be within the defined geofence radius of the venue to check in. GPS coordinates are captured and logged with every check-in for a complete audit trail.
Audit Trail
Every action is logged — who checked in, when, from where, which SMS was sent, to whom, and whether it was delivered. Full traceability from contract to check-out to invoice.
See It in Action
Start your 14-day free trial and experience how these features work together to eliminate operational chaos.
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